An Email Marketing Agency That Also Handles Your Text Messages

Good email isn't a monthly blast of whatever's on sale. It's a steady stream of messages your readers are glad to open. Our email marketing services include:

• A message plan. A calendar built around your seasons, launches, events and offers, so every send has a purpose.
• Writing and design. Subject lines, copy and layouts that look right on phones and desktops and sound like your business.
• Sending. Each email goes out on the agreed date to the right segment of your list.
• Tracking. We watch opens, clicks, replies and unsubscribes, and use what we learn to shape the next message.
• List care. Every email carries an unsubscribe link, and opt-outs are honored. Bounced addresses come off the list, and contacts are grouped so people get messages that fit them.

Texts are short, direct and read quickly, which is why they need more care than email. Our text message marketing services cover planning when to text and why, writing messages that respect the reader's time, sending them, and tracking replies and opt-outs. Texts go only to people who have opted in to hear from you, and anyone who asks to stop is removed. Handled this way, a text feels like a useful heads-up rather than an interruption.

Each channel has a job:

• Email suits longer messages: newsletters, new products, guides, detailed offers and anything with images or several links.
• Text suits short, time-sensitive messages: reminders, last-chance notices, quick updates and replies people need to see today.

Many businesses use email as the main channel and save texts for moments that matter. We'll recommend a mix based on your customers and how they've responded in the past.

1. List and permission review. We look at where your contacts came from and what they agreed to receive. Texts go only to people who opted in, and every email carries an unsubscribe link.
2. Message calendar. We draft a schedule of sends for the coming period and agree on it with you.
3. Drafts for approval. You see every email and text before it goes out.
4. Send and track. We send on schedule and record what each message produced.
5. Adjust. Subject lines, timing, offers and frequency change based on what your readers actually do.

All of this runs under a quote you've accepted before the first message is drafted. For the general steps, see How We Work.

• A message calendar for email, text or both.
• Written and designed emails, and written texts, approved by you.
• Sends handled on schedule.
• Results summaries showing what readers opened, clicked and replied to.
• A cleaner, better-organized contact list over time.

Need more people on your list in the first place? See Data & Lists. Prefer a phone conversation for some customers? See outbound calling.

Email and text quotes mostly come down to how many contacts you have and how often you want to reach them. The pricing FAQ covers what else shapes a quote.