Outbound Calling Services That Sound Like Your Business

Live calling. Our callers follow a script we write with you, adjust to each conversation and log what happened on every call: who answered, what they said and what should happen next.

Follow-up and check-in calls. Calls to past customers, recent inquiries or people who started but didn't finish a purchase, to answer questions and invite them back.

Recorded voice messages. For short, one-way announcements, such as a closing, an event or a reminder, our voice broadcasting services deliver one recorded message to contacts who have opted in to receive it. Anyone who asks to stop is removed.

If your sales process depends on a meeting, a site visit or a consultation, our appointment setting services help fill your calendar. Callers qualify interest with a few questions you approve, book the appointment into the times you make available and pass along notes so you walk in prepared.

We follow consent and do-not-call rules on every call program, whether the call comes from a person, a recorded message or an AI voice agent. Before calling starts, we review where your contact list came from, and anyone who asks not to be called again is taken off the list.

1. Goal and list review. We agree on the purpose of the calls and review the list's source and consent.
2. Script and questions. We draft the script, likely questions and answers, and the outcomes to record. You approve them.
3. Test calls. We start with a small batch to check that the script works in real conversations.
4. Full calling. Callers work through the list during the hours you approve.
5. Reporting. You receive the results of each call and a summary of what people said.

Calling begins once you've accepted a quote for the program. Read How We Work for the general process.

• An approved call script with responses to common questions.
• A consent and list review before any calls are made.
• Call outcomes logged for each contact.
• Booked appointments with notes, if appointment setting is part of the plan.
• An AI voice agent set up with the script and answers you approved, if it's part of the plan.
• A summary of what customers told us, including objections worth knowing.

An AI voice agent is software that handles routine phone conversations for you. We set up AI voice agents that answer incoming calls, such as questions about hours, services or booking, and place outbound calls, such as reminders and follow-ups. Each agent works from information and instructions you approve. Each agent tells callers they're speaking with an AI assistant. Callers who opt out of further calls are honored, just as they are with our live callers.

If you're weighing an AI voice agent for business calls, we'll help you decide which conversations suit it and which are better handled by a person.

Calling works well alongside other channels. See email and text marketing, and if you need contacts to call, see Data & Lists.

Calling is quoted on how many contacts you want reached and whether calls are live or recorded. Our pricing FAQ covers the general factors.